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CarrierNet Logistics Control Tower

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The need for smarter logistics solutions, which provide all supply chain partners with the real-time information required to meet today's business demands, has been apparent for many years. However, this need has not been achieved, mainly because of technology constraints.

Deltion are proud to now be able to meet these demands with the CarrierNet Logistics Control Tower Service. Taking advantage of the latest Internet technology, CarrierNet provides a range of such information in the form of dashboards or alerts and we have gathered a few examples. These dashboards and the information they display can be customised by manager, supply chain partner, or event type.

To view sample dashboard images in detail click on the zoom icon or on the image

Revenue and Cost
It is important not only for logistics service providers but also all users of these services to have an overview of their revenue and costs by vehicle, order, period, account and delivery area. The cost and revue dashboard can be tailored to meet you exact requirements and can also be customised to give different levels of information to managers at different levels.
Contribution Sources
Where are my revenue, costs and contribution coming from? This information is key to understanding what my logistics business drivers are. CarrierNet Control Tower can analyse the throughputs and related costs by many parameters, including periods, customers and delivery points.
Job Flow
CarrierNet Logistics Control Tower lets you track the progress of orders from point of arrival in your system, through the planning process and right up to receipt of PoDs. It is also possible to extend this to show that billing and reporting of exceptions in the delivery process which have arisen.
PDA and Mobile Phone Connectivity
Communications are critical to provide real-time Supply Chain Event Management. There are frequently problems when working with smaller operators who cannot afford advanced telematics in their vehicles. With the development of SmartPhones and their capability of delivering fleet tracking, electronic PoDs and Satellite Navigation it is now possible to work with these companies often bringing important cost benefits.
Order Origination
Where are orders originating? Have they come direct from customers or from other sources? What is the pattern of ordering over my planning period? What is the typical order size and configuration? The CarrierNet Logistics Control Tower can provide you with this information to help with your planning processes and provide valuable insight to management and sales teams.
Service Alerts
CarrierNet Logistics Control Tower does not just provide you with visibility of real-time events in your supply chain. You can set the rules so that in the when specified events occur, such as collections, deliveries, delays, reported shortages or damages an alert email and/or SMS is sent to pre-defined colleagues for them to take immediate action where necessary.
Maps
The use of maps for planning and monitoring has come into its own in recent years with the availability of advanced and sophisticated digital maps. From the CarrierNet Logistics Control Tower you can use maps to help manage and plan your operations – here are a few of them.
Service Alerts During Trip
Modern telematics provide the possibility not only of knowing where a vehicle is, but also of being able to monitor the impact of delays not only on the next delivery but throughout the whole trip. CarrierNet then raises an immediate service alert to pre-defined managers to enable them to contact affected customers and 'talk-in' problem deliveries. This approach to pro-active customer service, letting the customer know there is going to be a problem instead of them telling you that you have one, is a sure way of improving service levels and customer relations.
Vehicle Costs
To manage and control costs it is essential that you have visibility of them. The CarrierNet Logistics Control Tower can provide cost related information from all sources.