For the general haulage company, CarrierNetOnline (CNO) offers unparalleled customer service and collaboration with partners, sub-contractors and networks. The service is used by a range of transport companies, including pallet and parcel operations.

CNO is not just a web front end for order entry and PoDs.  It is a comprehensive system, managing resource use across depots and sub-contractors, tracking a consignment through all stages from collection to consignee, and alerting users of any exceptions or service issues along the way.  Routing and scheduling is available to support planners, and drivers are able to PoD online using a mobile phone or PDA. A comprehensive billing facility with rate cards is a standard feature.

Customers and consignees can use the web to log and track their transport requirements, including detailed track and trace. 

A PC and a web connection are the only requirements:  getting sub-contractors or new depots using the online system is remarkably simple.